The second-hand marketplace Members Voice Frustration Regarding Size Changes
Members of the platform have expressed outrage after an update resulted in items being listed as the wrong size.
The second-hand shopping app has altered its measurement guidelines for female and kids' apparel failing to inform all users about the change.
Online Platforms Reaction
Many shoppers and sellers are posting online claiming that product pages now present a modified sizing category versus the original listing due to the recalibration.
Vinted explained the new system was more in line with similar services.
It has advised users to review their products and adjust the sizing manually if necessary, resulting in member annoyance.
Measurement Approach Updates
Earlier, the sizing featured numerical and alphabetical indicators, like S/8 or M/10.
The updated approach includes an alphabetical indicator and numerical range like S/UK 8-10.
In some cases, the sizing has been recategorised - such as a large size was formerly size 12 but is now a UK 16-18.
Member Stories
Frankie Bridger, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Few clothing companies classify XL as 20-22," as the platform currently indicates.
Another user, located in Scotland, said garments she listed featuring size 14 markings were appearing on the platform as measurements 20-22.
"Should someone sized 20-22 purchase these they may become frustrated," she explained.
Necessary Adjustments
Another shopper, located in England, said she had been left angered because the modification necessitated personal updates the measurements for "each individual item".
"For me this is particularly frustrating, because of my ongoing medical condition and selling on Vinted has been paramount following partial earnings loss," she said.
Marketplace Information
The app has more than 100 million users, with 18 million British users.
It has become a favored option to second-hand platforms like eBay and Depop.
This is not the initial instance when a surprising modification within the service has received backlash: previously, the platform withdrew an update regarding delivery choices following member complaints.
